Careers

Academy is seeking a strategic, data-driven, and customer-focused CRM Lead who can build meaningful customer relationships at scale through intelligent systems, automation, and engagement strategies. This role is ideal for someone who understands that a CRM is far more than a database. It is the engine that powers customer journeys, lead nurturing, learner engagement, retention, communication, and business growth. The successful candidate will be responsible for managing and optimising the entire CRM ecosystem, ensuring every interaction is timely, personalised, measurable, and aligned with organisational objectives. We are looking for an individual who can combine technology, customer experience, analytics, and operational excellence to create exceptional learner and customer journeys. Key Responsibilities: • Own and manage the organisation's CRM strategy, processes, and platform administration. • Design, implement, and optimise customer lifecycle journeys from lead generation to enrolment, engagement, retention, and advocacy. • Develop automated workflows, nurture sequences, customer communication journeys, and engagement campaigns. • Manage customer segmentation, audience targeting, and personalisation initiatives. • Monitor CRM performance metrics, conversion rates, engagement levels, and retention indicators. • Ensure data accuracy, consistency, hygiene, and governance across all CRM systems. • Collaborate with marketing, sales, customer success, operations, and leadership teams to align CRM activities with business goals. • Build dashboards and reports that provide actionable insights into customer behaviour and business performance. • Analyse customer data to identify opportunities for growth, retention, and experience enhancement. • Manage integrations between CRM platforms, marketing tools, websites, learning management systems, and other business applications. • Develop and maintain CRM documentation, workflows, and best practices. • Identify opportunities to improve automation, operational efficiency, and customer engagement through technology. • Support leadership with strategic recommendations based on CRM insights and customer data. Educational Qualifications: • Bachelor's Degree in Marketing, Business Administration, Information Systems, Data Analytics, Communications, Technology, or a related discipline. • Certifications in CRM Management, Marketing Automation, Customer Success, Data Analytics, HubSpot, Salesforce, Zoho, Microsoft Dynamics, or related platforms will be advantageous. Preferred Skills & Experience: • 4-7 years of experience managing CRM systems, customer lifecycle programmes, marketing automation, or customer engagement initiatives. • Strong experience with CRM platforms such as HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics, ActiveCampaign, or similar systems. • Experience designing automated customer journeys and lifecycle communications. • Strong understanding of customer segmentation, lead nurturing, and retention strategies. • Experience working with email marketing, workflow automation, and customer engagement platforms. • Strong analytical and reporting capabilities with the ability to translate data into business insights. • Experience managing CRM integrations with websites, LMS platforms, marketing tools, and business systems. • Excellent project management and stakeholder coordination skills. • Strong communication and relationship-building abilities. • A process-driven mindset with a strong focus on customer experience and continuous improvement. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | CRM Lead - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking an analytical, innovative, and process-driven AI Process Analyst who is passionate about improving business efficiency through the practical application of artificial intelligence, automation, and workflow optimisation. This role is ideal for someone who enjoys analysing how organisations operate, identifying inefficiencies, and designing smarter ways of working. The successful candidate will work closely with leadership and cross-functional teams to evaluate existing processes, identify automation opportunities, implement AI-powered solutions, and drive continuous operational improvement. We are looking for someone who understands that AI is not simply about technology. It is about solving real business challenges, improving productivity, reducing repetitive work, and enabling teams to focus on higher-value activities. Key Responsibilities: • Analyse existing business processes and identify opportunities for automation and optimisation. • Map operational workflows and document current-state and future-state processes. • Research, evaluate, and recommend AI tools, platforms, and technologies that support business objectives. • Design and implement AI-assisted workflows to improve efficiency and productivity. • Work with departments across operations, marketing, customer success, finance, and learning delivery to identify process improvement opportunities. • Conduct process audits and identify bottlenecks, inefficiencies, and operational risks. • Develop standard operating procedures (SOPs), process documentation, and workflow guidelines. • Monitor the effectiveness of implemented AI and automation solutions. • Create dashboards, reports, and performance metrics to measure process improvements. • Support the integration of AI tools into existing business systems and workflows. • Stay updated on emerging AI technologies, automation platforms, and industry best practices. • Provide recommendations to leadership on future automation and digital transformation initiatives. • Train and support team members in the adoption of new tools, systems, and workflows. Educational Qualifications: • Bachelor's Degree in Business Administration, Information Technology, Computer Science, Data Analytics, Engineering, Operations Management, Artificial Intelligence, or a related discipline. • Certifications in Process Improvement, Business Analysis, Automation, Artificial Intelligence, Lean, Six Sigma, Project Management, or related fields will be advantageous. Preferred Skills & Experience: • 3-6 years of experience in business analysis, process improvement, operations, automation, digital transformation, or related roles. • Strong understanding of workflow analysis and process mapping methodologies. • Experience working with AI-powered tools, automation platforms, and productivity technologies. • Familiarity with platforms such as ChatGPT, Claude, Gemini, Zapier, Make, Notion, Airtable, Microsoft Power Automate, n8n, or similar solutions. • Strong analytical, problem-solving, and critical-thinking abilities. • Experience creating SOPs, business documentation, and process frameworks. • Ability to translate business challenges into practical automation solutions. • Excellent communication and stakeholder management skills. • Strong project coordination and implementation capabilities. • Curiosity, adaptability, and a continuous improvement mindset. • Experience working in education, technology, consulting, SaaS, or service-based organisations will be advantageous. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | AI Process Analyst - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a highly organised and dependable Administrative Assistant who understands that operational excellence is often built behind the scenes. This role is ideal for someone who enjoys bringing structure to daily activities, coordinating multiple priorities, maintaining records, and ensuring that teams can operate efficiently and effectively. The successful candidate will provide administrative support across various functions of the organisation, helping manage schedules, documentation, communications, reporting, and operational coordination. We are looking for an individual who takes ownership, pays close attention to detail, and thrives in a fast-paced environment. Key Responsibilities: • Provide day-to-day administrative support to leadership and internal teams. • Manage calendars, schedules, appointments, and meeting coordination. • Prepare and maintain reports, records, databases, and organisational documentation. • Coordinate internal communications and ensure timely follow-ups on assigned tasks. • Assist in preparing presentations, proposals, meeting notes, and business documents. • Organise and maintain digital files, records, and operational documentation. • Support project coordination activities and monitor task completion across teams. • Assist with learner administration, customer correspondence, and operational requests where required. • Maintain confidentiality of sensitive information and organisational records. • Coordinate with external vendors, partners, and stakeholders when necessary. • Track deadlines, deliverables, and operational priorities. • Identify opportunities to improve administrative processes and organisational efficiency. Educational Qualifications: • Bachelor's Degree in Business Administration, Management, Commerce, Office Administration, Communications, or a related discipline. • Additional certifications in administration, project coordination, office management, or business operations will be advantageous. Preferred Skills & Experience: • 2-4 years of experience in administration, executive support, office management, operations, or a similar role. • Excellent organisational and time-management skills. • Strong written and verbal communication abilities. • Proficiency in Microsoft Office, Google Workspace, and productivity software. • Ability to manage multiple priorities and deadlines simultaneously. • Strong attention to detail and commitment to accuracy. • Professional communication and stakeholder management skills. • Ability to work independently while supporting multiple teams. • Strong problem-solving mindset and proactive approach to work. • Experience with project management platforms such as ClickUp, Asana, Trello, Notion, Monday.com, or similar tools will be advantageous. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Administrative Assistant - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a creative, versatile, and audience-focused Content Creator who understands how to transform ideas into engaging content that informs, inspires, and drives action. This role is ideal for someone who enjoys storytelling, understands digital platforms, and can create content that resonates with diverse audiences. The successful candidate will be responsible for developing content across multiple formats, including social media, video, blogs, articles, podcasts, newsletters, campaigns, and brand communications. We are looking for someone who combines creativity with strategy and understands how content contributes to brand growth, community building, and business outcomes. This role is suited to individuals who are naturally curious, highly creative, and passionate about creating content that delivers value. Key Responsibilities: • Create engaging content across social media platforms, websites, email campaigns, blogs, and digital channels. • Develop content ideas aligned with brand objectives, audience interests, and marketing goals. • Write, edit, and optimise content for various formats and platforms. • Collaborate with designers, video editors, marketers, and subject matter experts to develop high-quality content. • Research industry trends, audience behaviour, and competitor activities to identify content opportunities. • Assist in planning and managing content calendars and publishing schedules. • Create content that supports lead generation, brand awareness, learner engagement, and community growth. • Participate in content production activities, including video shoots, interviews, podcasts, webinars, and events where required. • Monitor content performance and recommend improvements based on audience engagement and analytics. • Ensure consistency in brand voice, tone, messaging, and content quality. • Support thought leadership initiatives, educational content, and long-form content projects. • Continuously identify opportunities to improve content effectiveness and audience engagement. Educational Qualifications: • Bachelor's Degree in Marketing, Communications, Journalism, Media Studies, English, Advertising, Public Relations, Business, or a related discipline. • Additional certifications in Content Marketing, Digital Marketing, Social Media Marketing, Copywriting, Video Production, or related fields will be advantageous. Preferred Skills & Experience: • 2-5 years of experience in content creation, content marketing, social media, communications, or related roles. • Excellent written and verbal communication skills. • Strong storytelling and creative thinking abilities. • Experience creating content across multiple digital platforms. • Understanding of social media platforms, content trends, and audience engagement strategies. • Familiarity with Canva, Adobe Creative Suite, CapCut, Premiere Pro, or similar creative tools is advantageous. • Basic understanding of SEO, content optimisation, and digital marketing principles. • Experience appearing on camera or creating video content will be advantageous. • Strong organisational and project management skills. • Ability to work independently while managing multiple projects and deadlines. • A portfolio demonstrating previous content creation work will be highly advantageous. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Content Creator - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a creative, curious, and detail-oriented Copywriter Intern who understands that great writing does more than communicate. It informs, persuades, inspires, and drives action. This role is ideal for individuals who enjoy storytelling, marketing, branding, content creation, and understanding audience psychology. As a Copywriter Intern, you will have the opportunity to work on real-world projects across digital marketing, social media, websites, email campaigns, advertising, thought leadership, and learning content. We are looking for someone who can transform ideas into compelling narratives and who is eager to develop their craft while working alongside experienced professionals. Key Responsibilities: • Assist in writing marketing, advertising, and promotional copy across various digital platforms. • Create content for websites, landing pages, blogs, email campaigns, and social media channels. • Support the development of brand messaging and communication strategies. • Research industry trends, audience behaviour, and competitive positioning to improve content effectiveness. • Write engaging captions, headlines, call-to-actions, and campaign messaging. • Assist in developing content calendars and content production workflows. • Collaborate with designers, marketers, content creators, and leadership teams on content initiatives. • Review and edit content to ensure accuracy, clarity, consistency, and brand alignment. • Support SEO-driven content creation and optimisation efforts. • Contribute ideas for campaigns, content series, storytelling initiatives, and audience engagement activities. • Maintain content quality standards across all communication channels. Educational Qualifications: • Currently pursuing or recently completed a Bachelor's Degree in English, Journalism, Communications, Marketing, Advertising, Media Studies, Public Relations, Business, or a related discipline. • Relevant certifications in Content Marketing, Copywriting, Digital Marketing, Creative Writing, or Communications will be advantageous. Preferred Skills & Experience: • Strong passion for writing, storytelling, and communication. • Excellent written English with strong grammar, spelling, and editing skills. • Ability to adapt writing style for different audiences and platforms. • Strong research and critical-thinking abilities. • Basic understanding of branding, marketing, and content strategy. • Familiarity with SEO principles and digital content creation is advantageous. • Strong attention to detail and organisational skills. • Ability to receive feedback positively and continuously improve. • A creative mindset combined with commercial awareness. • A portfolio of writing samples, academic work, personal projects, blogs, or published content will be advantageous. Internship Learning & Growth Opportunity: Internships are designed as learning-first opportunities. We believe meaningful careers are built through practical experience, mentorship, ownership, and continuous development. During the initial 90-day period, interns are given the opportunity to work on real projects, receive structured guidance, build their portfolios, and gain valuable exposure to industry best practices. As a result, remuneration is not applicable during the first 90 days. Following the completion of this period, continued engagement and any associated compensation will be reviewed based on overall performance, demonstrated capabilities, contribution to the organisation, achievement of agreed KPIs, business requirements, and the sole discretion of the company. How To Apply: You may apply directly through our Careers Portal or email your CV, Cover Letter, and any relevant writing samples or portfolio links to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Copywriter - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a meticulous and quality-focused QA Analyst who believes that exceptional user experiences are built through rigorous testing, attention to detail, and continuous improvement. This role is ideal for someone who enjoys identifying issues before users encounter them, validating system functionality, and ensuring products perform reliably across different devices, browsers, and user scenarios. The successful candidate will play a critical role in maintaining platform quality, improving customer experience, and supporting product releases through structured testing processes. We are looking for someone who approaches testing with curiosity, thinks like an end user, and takes ownership of delivering high-quality digital experiences. Key Responsibilities: • Develop, execute, and maintain test plans, test cases, and testing documentation. • Perform functional, regression, integration, user acceptance, and exploratory testing. • Conduct front-end and back-end testing to identify defects, inconsistencies, and usability issues. • Perform negative testing and edge-case testing to uncover vulnerabilities and unexpected system behaviour. • Validate website functionality across multiple devices, operating systems, browsers, and screen sizes. • Test customer journeys across the platform, including registrations, enrolments, purchases, email workflows, and user account management. • Verify integrations between systems, applications, APIs, payment gateways, and third-party platforms. • Document bugs clearly, accurately, and comprehensively for development teams. • Track defects through resolution and verify fixes before deployment. • Collaborate closely with product managers, developers, designers, and operations teams throughout the development lifecycle. • Participate in release testing and deployment validation activities. • Continuously improve testing methodologies, processes, and quality standards. • Identify opportunities to enhance user experience and system reliability. Educational Qualifications: • Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related discipline. • Certifications in Software Testing, Quality Assurance, Agile Methodologies, ISTQB, or related fields will be advantageous. Preferred Skills & Experience: • Minimum 2-5 years of experience in Quality Assurance, Software Testing, or QA Analysis. • Strong understanding of software development lifecycles and testing methodologies. • Experience performing manual testing across web and mobile applications. • Familiarity with bug tracking and project management tools such as Jira, ClickUp, Trello, Asana, Azure DevOps, or similar platforms. • Experience documenting defects with clear reproduction steps and expected outcomes. • Strong understanding of user experience principles and customer journey testing. • Familiarity with API testing tools such as Postman or equivalent platforms is advantageous. • Strong analytical thinking and problem-solving capabilities. • Excellent attention to detail and commitment to quality. • Ability to manage multiple projects and deadlines simultaneously. • Strong communication and collaboration skills. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | QA Analyst - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a strategic and detail-oriented Finance Manager who can provide financial leadership while ensuring operational discipline and long-term sustainability. This role is ideal for a professional who combines strong financial expertise with commercial awareness and understands how financial planning contributes to organisational growth. The successful candidate will oversee financial operations, budgeting, forecasting, reporting, compliance, and financial decision-making. Beyond managing numbers, this role requires someone who can provide insights, identify opportunities, manage risks, and help leadership make informed business decisions. We are looking for an individual who values accountability, accuracy, integrity, and continuous improvement. Key Responsibilities: • Lead and oversee the day-to-day finance and accounting operations of the organisation. • Prepare monthly, quarterly, and annual financial reports and management accounts. • Develop and manage budgets, forecasts, and financial planning processes. • Monitor cash flow, working capital, and financial performance. • Analyse financial data and provide strategic recommendations to leadership. • Ensure timely and accurate bookkeeping, reconciliations, and financial record management. • Manage accounts payable, accounts receivable, and vendor payment processes. • Oversee taxation, statutory compliance, audits, and regulatory requirements. • Establish and maintain financial controls, policies, and procedures. • Identify financial risks and recommend mitigation strategies. • Support business planning, investment decisions, and growth initiatives through financial analysis. • Collaborate with operational teams to improve financial efficiency and cost management. • Manage relationships with auditors, banks, consultants, and external financial stakeholders. • Drive continuous improvement in financial systems, reporting processes, and operational controls. Educational Qualifications: • Bachelor's Degree in Finance, Accounting, Commerce, Economics, Business Administration, or a related discipline. • Chartered Accountant (CA), ACCA, CPA, CMA, MBA Finance, or equivalent professional qualification will be highly advantageous. Preferred Skills & Experience: • Minimum 5-8 years of experience in finance, accounting, financial planning, or financial management roles. • Strong understanding of accounting principles, financial reporting, budgeting, and forecasting. • Experience managing audits, taxation, statutory compliance, and financial controls. • Strong analytical and financial modelling capabilities. • Proficiency in accounting software, ERP systems, Microsoft Excel, and financial reporting tools. • Excellent attention to detail and commitment to accuracy. • Strong leadership, communication, and stakeholder management skills. • Ability to translate financial information into actionable business insights. • Experience within education, technology, consulting, professional services, or growth-stage organisations will be advantageous. • A commercial mindset with the ability to balance strategic thinking and operational execution. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Finance Manager - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a highly organised and detail-oriented Data Entry Executive Intern who understands that accurate data is the foundation of effective decision-making. This role is ideal for individuals who enjoy working with information, maintaining records, ensuring accuracy, and supporting operational efficiency. As a Data Entry Executive Intern, you will be responsible for assisting with data management, record maintenance, information verification, reporting support, and administrative tasks across various functions of the organisation. This opportunity is designed for individuals who are disciplined, reliable, and eager to gain practical experience in business operations, data management, and organisational systems. Key Responsibilities: • Enter, update, and maintain data accurately across internal systems and databases. • Review information for completeness, consistency, and accuracy before submission. • Assist in maintaining learner records, programme data, customer information, and operational databases. • Organise and manage digital records and documentation. • Verify data from multiple sources and identify discrepancies when required. • Support reporting activities by compiling and preparing information for internal teams. • Maintain confidentiality and security of sensitive information. • Assist with spreadsheet management, data cleaning, and information updates. • Coordinate with internal teams to ensure records remain current and accurate. • Follow established data management processes and operational guidelines. • Support administrative and operational tasks as required. Educational Qualifications: • Currently pursuing or recently completed a Bachelor's Degree in Commerce, Business Administration, Management, Information Technology, Computer Applications, Economics, or a related discipline. • Relevant certifications in Microsoft Excel, Data Management, Business Administration, or Office Productivity tools will be advantageous. Preferred Skills & Experience: • Strong attention to detail and accuracy. • Proficiency in Microsoft Excel, Google Sheets, and Microsoft Office applications. • Good typing speed and data entry efficiency. • Strong organisational and time-management skills. • Ability to maintain confidentiality and handle sensitive information responsibly. • Basic understanding of databases, spreadsheets, and digital record management. • Ability to work independently and meet deadlines. • Strong communication and coordination skills. • A proactive attitude and willingness to learn. Internship Learning & Growth Opportunity: Internships are designed as learning-first opportunities. We believe meaningful professional growth comes from real responsibility, practical exposure, mentorship, and continuous feedback. During the initial 90-day period, interns gain hands-on experience by working on live projects, collaborating with different teams, and developing skills that support long-term career growth. As a result, remuneration is not applicable during the first 90 days. Following the completion of this period, continued engagement and any associated compensation will be reviewed based on overall performance, demonstrated capabilities, contribution to the organisation, achievement of agreed KPIs, business requirements, and the sole discretion of the company. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Data Entry Executive - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a Customer Success Manager who believes that exceptional customer experiences are built through trust, responsiveness, and genuine care. This role is responsible for ensuring learners, clients, and stakeholders receive consistent support throughout their journey while helping maximise engagement, satisfaction, retention, and long-term success. The ideal candidate is proactive, relationship-driven, and highly organised. You should be comfortable managing multiple interactions, solving problems efficiently, and acting as the bridge between customers and internal teams. This role goes beyond support. It focuses on building meaningful relationships and ensuring customers achieve their desired outcomes through their engagement with Academy. Key Responsibilities: • Serve as the primary point of contact for learners, clients, and stakeholders throughout their journey. • Build strong relationships through proactive communication and ongoing engagement. • Support onboarding activities and ensure a smooth transition into programmes, services, or learning experiences. • Monitor learner and customer engagement levels and identify opportunities to improve participation and satisfaction. • Coordinate with internal teams to resolve customer concerns and ensure timely issue resolution. • Conduct regular follow-ups and check-ins to understand customer needs and gather feedback. • Develop and maintain customer success processes, workflows, and best practices. • Track customer health metrics, retention indicators, and engagement trends. • Identify opportunities for customer growth, referrals, testimonials, and long-term relationship building. • Prepare reports and insights related to customer satisfaction, engagement, and retention. • Assist in creating customer communication strategies, engagement campaigns, and support resources. • Continuously identify opportunities to improve the overall customer experience. Educational Qualifications: • Bachelor's Degree in Business Administration, Management, Communications, Marketing, Education, Psychology, Hospitality, or a related discipline. • Additional certifications in Customer Success, Relationship Management, Customer Experience, Project Management, or related fields will be advantageous. Preferred Skills & Experience: • 2-5 years of experience in Customer Success, Account Management, Client Servicing, Relationship Management, Student Services, or a similar role. • Strong interpersonal and relationship-building skills. • Excellent written and verbal communication abilities. • Ability to manage multiple stakeholders and priorities effectively. • Strong problem-solving and conflict-resolution skills. • Experience working with CRM platforms and customer management systems. • Ability to analyse customer feedback and identify actionable improvements. • Strong organisational and project coordination skills. • A customer-first mindset with a proactive approach to service delivery. • Experience within education, training, consulting, SaaS, or service-based industries will be advantageous. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Customer Success Manager - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a detail-oriented and commercially aware Data Analyst who can transform data into meaningful insights that drive better decisions. This role is ideal for someone who enjoys working with numbers, identifying patterns, solving business problems, and helping teams make informed decisions based on evidence rather than assumptions. You will work across multiple functions, analysing learner behaviour, operational performance, marketing effectiveness, and business metrics. The ideal candidate understands that data is not just about reporting what happened, but uncovering why it happened and what actions should follow. Key Responsibilities: • Collect, clean, organise, and analyse data from multiple business sources. • Develop dashboards, reports, and performance tracking systems for various departments. • Analyse learner engagement, course performance, customer behaviour, and operational metrics. • Identify trends, patterns, opportunities, and risks within large datasets. • Support leadership with data-driven recommendations and business insights. • Monitor key performance indicators and provide regular performance updates. • Assist marketing teams in measuring campaign effectiveness and customer acquisition performance. • Create automated reporting processes to improve efficiency and visibility. • Work closely with product, operations, marketing, and leadership teams to support strategic decision-making. • Conduct ad-hoc analysis and research projects as required. • Ensure data accuracy, consistency, and integrity across reporting systems. • Continuously identify opportunities for process improvement through data analysis. Educational Qualifications: • Bachelor's Degree in Data Analytics, Statistics, Mathematics, Economics, Business Analytics, Computer Science, Engineering, Commerce, or a related discipline. • Additional certifications in Data Analytics, Business Intelligence, Data Visualisation, SQL, Power BI, Tableau, or related fields will be advantageous. Preferred Skills & Experience: • 2-5 years of experience in data analysis, business intelligence, reporting, or analytics-related roles. • Strong proficiency in Microsoft Excel and Google Sheets. • Experience with Power BI, Tableau, Looker Studio, or similar reporting platforms. • Working knowledge of SQL and database querying. • Strong analytical, problem-solving, and critical-thinking skills. • Ability to interpret complex datasets and communicate findings clearly. • Experience creating dashboards and executive-level reports. • Attention to detail and commitment to data accuracy. • Strong communication and stakeholder management skills. • Ability to work independently and manage multiple priorities effectively. • Experience within education, technology, SaaS, digital marketing, or service-based businesses will be advantageous. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Data Analyst - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is looking for a proactive and highly organised Operations Executive who enjoys bringing structure, efficiency, and accountability to day-to-day business activities. This role is ideal for someone who thrives in dynamic environments, takes ownership of tasks, and understands that great operations are often the foundation behind great organisations. You will work closely with multiple teams, helping ensure projects move forward smoothly, deadlines are met, communication flows effectively, and operational processes continue to improve as the organisation grows. We are looking for someone who does not simply complete tasks but actively looks for ways to improve systems, solve problems, and contribute to a culture of excellence. Key Responsibilities: • Support the day-to-day operational activities of the organisation. • Coordinate with internal teams to ensure projects, tasks, and deliverables are completed on schedule. • Monitor workflows and identify opportunities to improve efficiency and productivity. • Maintain operational records, trackers, reports, and documentation. • Assist in developing and implementing standard operating procedures (SOPs). • Follow up with stakeholders to ensure timely completion of assigned activities. • Support learner operations, programme coordination, and administrative activities where required. • Prepare reports, presentations, and operational updates for leadership review. • Coordinate meetings, schedules, and internal communication requirements. • Identify operational bottlenecks and recommend practical solutions. • Support cross-functional initiatives and organisational projects. • Ensure accuracy, attention to detail, and compliance with established processes. Educational Qualifications: • Bachelor's Degree in Business Administration, Management, Operations, Commerce, Project Management, or a related discipline. • Additional certifications in operations, project management, business administration, or process improvement will be advantageous. Preferred Skills & Experience: • 1-3 years of experience in operations, administration, project coordination, business support, or a similar role. • Strong organisational and time-management skills. • Ability to manage multiple priorities and deadlines simultaneously. • Excellent written and verbal communication skills. • Proficiency in Microsoft Office, Google Workspace, and productivity tools. • Experience working with project management platforms such as ClickUp, Asana, Monday.com, Trello, Notion, or similar tools is advantageous. • Strong attention to detail and problem-solving abilities. • Ability to work independently while collaborating effectively with cross-functional teams. • A proactive mindset with a strong sense of ownership and accountability. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Operations Executive - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a creative, proactive, and digitally savvy Social Media Executive Intern who understands that social media is more than publishing content. It is about building communities, creating conversations, strengthening brand perception, and delivering meaningful value to audiences. This internship offers an opportunity to work on real campaigns, contribute ideas, learn modern social media strategies, and gain hands-on experience across content creation, platform management, audience engagement, and performance tracking. If you are passionate about content, storytelling, trends, and digital culture, and want to build practical experience in a fast-moving environment, this role could be an excellent fit. Key Responsibilities: • Assist in planning, creating, and scheduling content across social media platforms. • Support the development of content calendars aligned with marketing objectives. • Create engaging captions, content ideas, and platform-specific social media content. • Monitor audience engagement and assist with community management activities. • Research industry trends, competitor activities, and emerging content formats. • Support campaign execution across platforms such as LinkedIn, Instagram, Facebook, YouTube, X, and other relevant channels. • Assist in tracking and reporting social media performance metrics. • Work closely with content creators, designers, video editors, and marketing teams to ensure consistency across communications. • Identify opportunities to increase engagement, reach, and audience growth. • Contribute fresh ideas to improve content quality and platform performance. Educational Qualifications: • Currently pursuing or recently completed a Bachelor's Degree in Marketing, Communications, Journalism, Media, Advertising, Business, or a related discipline. • Relevant certifications in Social Media Marketing, Digital Marketing, Content Marketing, or related areas will be advantageous. Preferred Skills & Experience: • Strong interest in social media, content creation, digital marketing, and branding. • Excellent written and verbal communication skills. • Understanding of major social media platforms and their best practices. • Ability to identify trends and translate them into meaningful content opportunities. • Strong attention to detail and organisational skills. • Basic familiarity with Canva, CapCut, Adobe Creative Suite, or similar creative tools is advantageous. • Ability to manage multiple tasks and work independently. • A positive attitude, willingness to learn, and strong ownership mindset. Internship Learning & Growth Opportunity: Internships are designed as learning-first opportunities. During the initial 90-day period, interns are provided with mentorship, practical exposure, structured feedback, and the opportunity to work on real-world projects that accelerate professional growth. As a result, remuneration is not applicable during the first 90 days. Following the completion of this period, continued engagement and any associated compensation will be reviewed based on overall performance, demonstrated capabilities, contribution to the organisation, achievement of agreed KPIs, business requirements, and the sole discretion of the company. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Social Media Executive - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is looking for a curious, analytical, and growth-oriented Jr. Search Engine Optimization Specialist to join our team. This role is designed for individuals who are passionate about understanding how search engines work, how content gets discovered, and how brands build sustainable visibility online. This is not a typical internship where you sit on the sidelines. You will work on real projects, contribute to actual SEO initiatives, and gain hands-on exposure to keyword research, content optimisation, technical SEO fundamentals, competitive analysis, and organic growth strategies. We believe the best way to learn is by doing. If you enjoy solving problems, researching trends, analysing data, and continuously learning, this opportunity will provide a strong foundation for a long-term career in digital marketing. Key Responsibilities: • Conduct keyword research to identify ranking opportunities and search intent. • Assist with on-page SEO optimisation, including meta titles, meta descriptions, heading structures, internal linking, and content recommendations. • Support content teams with SEO best practices and content optimisation strategies. • Perform competitor research and analyse industry trends. • Assist in website audits to identify technical, content, and user experience improvements. • Monitor keyword rankings, website performance, and organic traffic trends. • Help maintain SEO reports and performance dashboards. • Research backlink opportunities and support authority-building initiatives. • Collaborate with content, design, and marketing teams to improve organic visibility. • Stay updated with SEO developments, algorithm updates, and industry best practices. Educational Qualifications: • Currently pursuing or recently completed a Bachelor's Degree in Marketing, Business, Communications, Digital Marketing, Information Technology, or a related discipline. • Relevant certifications in SEO, Digital Marketing, Google Analytics, or related fields will be advantageous. Preferred Skills & Experience: • Strong interest in SEO, content marketing, and digital growth. • Basic understanding of search engines and organic marketing principles. • Familiarity with tools such as Google Search Console, Google Analytics, Ahrefs, SEMrush, Ubersuggest, or similar platforms is advantageous. • Strong research and analytical skills. • Excellent written and verbal communication skills. • Attention to detail and willingness to learn. • Ability to manage multiple tasks and work independently. Internship Learning & Growth Opportunity: Internships are designed as learning-first opportunities. During the initial 90-day period, interns are provided with mentorship, practical exposure, structured feedback, and the opportunity to work on real-world projects that accelerate professional growth. As a result, remuneration is not applicable during the first 90 days. Following the completion of this period, continued engagement and any associated compensation will be reviewed based on overall performance, demonstrated capabilities, contribution to the organisation, achievement of agreed KPIs, business requirements, and the sole discretion of the company. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | Jr. Search Engine Optimization Specialist - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to: Email: careers@nigelquadros.com Phone: +91 96650 64435 We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Candidates are requested to apply only through our Careers Portal or the careers email address mentioned above. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained securely in our talent database for consideration against future opportunities that match your skills and experience. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for taking the time to apply. We appreciate your interest and wish you every success in your professional journey.

Academy is seeking a results-driven PPC Specialist who understands that paid advertising is more than clicks and impressions. This role requires someone who can strategically manage campaigns, optimise performance, analyse data, and generate measurable business outcomes. The ideal candidate combines analytical thinking with commercial awareness and understands how to build, manage, and optimise campaigns across multiple digital advertising platforms. We are looking for an individual who takes ownership of performance, continuously tests new approaches, and seeks opportunities to improve return on investment. Key Responsibilities: • Plan, launch, manage, and optimise PPC campaigns across Google Ads, Meta Ads, LinkedIn Ads, YouTube Ads, and other relevant advertising platforms. • Conduct keyword research, audience research, competitor analysis, and campaign planning. • Monitor campaign budgets, bids, spend allocation, and performance metrics. • Analyse campaign performance and identify opportunities to improve CTR, CPC, CPA, ROAS, lead quality, and conversion rates. • Create detailed performance reports and provide actionable recommendations. • Implement A/B testing strategies across campaigns, audiences, creatives, and landing pages. • Collaborate with content, design, sales, and marketing teams to align campaigns with business objectives. • Track and monitor conversion events using analytics and tracking platforms. • Stay updated on advertising platform changes, policies, and industry developments. Educational Qualifications: • Bachelor's Degree in Marketing, Business Administration, Advertising, Communications, Digital Marketing, or a related field. • Relevant certifications from Google, Meta, LinkedIn, HubSpot, or recognised institutions will be advantageous. Preferred Skills & Experience: • Minimum 2–5 years of experience managing paid advertising campaigns. • Strong understanding of Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, and YouTube Advertising. • Experience with conversion tracking, attribution modelling, and campaign analytics. • Strong analytical and reporting capabilities. • Ability to manage multiple campaigns simultaneously. • Excellent communication and stakeholder management skills. How To Apply: You may apply directly through our Careers Portal or email your CV and Cover Letter to careers@nigelquadros.com. Please use the following subject line: [Application] Full Name | PPC Specialist - Academy Applications submitted without the prescribed subject line may experience delays in processing. Important Notice & Recruitment Disclaimer: Academy does not charge any fees, deposits, registration amounts, training fees, processing fees, or placement fees at any stage of the recruitment process. We are not a recruitment agency and do not appoint third parties to collect payments or guarantee employment opportunities on our behalf. Candidates are advised to remain vigilant and beware of fraudulent communications, fake job offers, or individuals claiming to represent Academy. Our official communication channels are strictly limited to careers@nigelquadros.com and +91 96650 64435. We strictly do not entertain applications, CV submissions, or recruitment-related communication via WhatsApp. Application Review Process: Due to the volume of applications we receive, only shortlisted candidates may be contacted. If your application is not selected for the current role, your profile may be retained in our talent database for consideration against future opportunities. While we genuinely appreciate every application received, we may not be able to provide individual feedback or status updates to all applicants. Thank you for your interest in Academy and for taking the time to apply.